kf99 Terms & Conditions

1. Introduction

Welcome to kf99. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and kf99 ("We", "Us", or "Our Platform"). By registering an account, accessing our website, or using any of our services — including cricket betting, live casino, slots, crash games, and keno — you confirm that you have read, understood, and agreed to all the terms outlined in this document.

These Terms apply to all users across Bangladesh, including those accessing kf99 from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you do not agree to any part of these Terms, you must immediately stop using our platform and services.

2. Eligibility and Age Restriction

To register and use the kf99 platform, you must meet the following eligibility requirements without exception:

• You must be at least 21 years of age. kf99 strictly prohibits access by any individual under the age of 21.
• You must be a natural person and not acting on behalf of any third party without prior written consent from kf99.
• You must provide accurate, truthful, and complete registration information. Providing false details is grounds for immediate account suspension.
• You must not be an existing registered user attempting to create a duplicate account. Each player is permitted only one active account.
• You must not be an employee, officer, director, or affiliate of kf99 or any of our game providers or payment partners.

kf99 reserves the right to request identity verification documents at any time to confirm eligibility. Failure to comply may result in account restriction or closure.

3. Account Registration and Security

When you register an account with kf99, you are creating a personal account that is intended solely for your own use. You agree to the following account security obligations:

• You are solely responsible for maintaining the confidentiality of your username and password. Never share your login credentials with any other person.
• You must notify kf99 immediately if you suspect unauthorized access to your account by contacting [email protected].
• kf99 will never ask you for your password via email, phone call, or chat message. Be vigilant against phishing attempts.
• All activity conducted through your account is your full responsibility, whether or not you personally authorized it.

kf99 uses SSL encryption and industry-standard security protocols to safeguard your personal and financial data on our platform.

4. Deposits and Withdrawals

kf99 supports a range of payment methods popular in Bangladesh to make it convenient for all players to fund their accounts and receive winnings.

Deposit Terms

All deposits must be made using payment methods registered in your own name. Accepted methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Visa/Mastercard. Minimum deposit amounts apply and may vary by method. kf99 does not charge deposit fees, but your payment provider may apply their own transaction charges. All deposits are processed in Bangladeshi Taka (৳).

Withdrawal Terms

Withdrawals are processed to the same payment method used for the corresponding deposit, subject to identity verification. Processing times vary depending on the payment method and may take between 1 to 5 business days. kf99 reserves the right to request KYC documentation before processing any withdrawal. Pending bonus wagering requirements must be met before a withdrawal request can be approved.

5. Bonuses and Promotions

kf99 offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general terms:

• Each player is entitled to claim any promotional offer only once per household, IP address, device, or payment method, unless stated otherwise in the promotion's specific terms.
• Welcome bonuses and free spins are subject to wagering requirements (rollover) that must be completed before any winnings from the bonus can be withdrawn. Wagering requirements are stated on each individual promotion page.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met. Bonus funds cannot be withdrawn directly.
• kf99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Any abuse of bonus systems will result in the cancellation of the bonus and may lead to account suspension.
• Seasonal and festival promotions — including Pohela Boishakh, Eid, Victory Day, and other cultural events — are subject to their own specific terms and conditions, which will be published alongside each respective promotion.

By claiming any bonus or participating in any promotion on kf99, you acknowledge that you have read and agreed to the relevant bonus terms and conditions.

6. Responsible Gaming

kf99 is deeply committed to promoting responsible gaming among all players. We believe that gambling should be an entertaining and enjoyable leisure activity, not a source of financial stress or personal hardship. We encourage all players to set personal deposit limits, session time limits, and loss limits to help keep their gaming experience within healthy boundaries.

If you feel that your gambling habits are becoming problematic, please visit our Responsible Gaming page for information on self-exclusion tools, deposit limits, and support resources. You may also contact our support team directly at [email protected]. kf99 strictly enforces the 21+ age rule and will act immediately on any reports of underage gambling.

7. Prohibited Activities

The following activities are strictly prohibited on the kf99 platform. Engaging in any of the below may result in immediate account termination and forfeiture of all balances without appeal:

• Opening multiple accounts (duplicate accounts) for the purpose of claiming bonuses more than once or circumventing restrictions.
• Using software, bots, scripts, algorithms, or any automated means to manipulate game outcomes, exploit platform vulnerabilities, or gain an unfair advantage.
• Using kf99 for any money-laundering, terrorist financing, or other illegal financial activities. All suspicious transactions are reported to the relevant authorities.
• Engaging in collusion with other players, or any coordinated strategy designed to defraud the platform or other users.
• Threatening, harassing, or abusing kf99 staff or other players through any communication channel, including chat, email, or social media.

kf99 actively monitors all platform activity for suspicious behavior. Our fraud prevention systems operate continuously to maintain the integrity and fairness of the gaming environment for all legitimate players.

8. Intellectual Property

All content on the kf99 platform — including but not limited to logos, graphics, user interface elements, game assets, promotional materials, written content, and software — is the exclusive intellectual property of kf99 or its licensed third-party providers. All rights are reserved.

You may not copy, reproduce, distribute, transmit, display, sell, license, modify, or otherwise exploit any part of the kf99 platform or its content without prior written authorization from kf99. Unauthorized use of our intellectual property may result in legal action.

9. Limitation of Liability

kf99 provides its platform and services on an "as is" and "as available" basis. While we take every reasonable step to ensure platform reliability and availability, we cannot guarantee uninterrupted or error-free operation at all times. kf99 shall not be held liable for any loss of winnings, data, or business opportunity arising from technical interruptions, server downtime, or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, kf99's total liability to any user for any claim arising from use of our platform shall not exceed the total amount deposited by that user in the 30 days preceding the claim. kf99 expressly disclaims all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

10. Amendments to These Terms

kf99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments will take effect immediately upon publication on this page. We will make reasonable efforts to notify registered users of significant changes via email or an in-platform notification.

Your continued use of kf99 following any amendments constitutes your binding acceptance of the updated Terms. If you disagree with any revised Terms, you must stop using the platform immediately and contact us to close your account.

11. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from your use of kf99 shall be addressed first through good-faith negotiation between the parties. kf99 is committed to resolving player complaints fairly and promptly. Players are encouraged to contact our support team at [email protected] as the first point of contact for any dispute or complaint.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, our privacy practices, or any aspect of the kf99 platform, our support team is available around the clock to assist you. Bangladesh Standard Time (BST, UTC+6) applies to all support response times.

Email us at: [email protected]